RICOH Support Station 2.1.1

The RICOH Support Station provides comprehensive assistance for users of RICOH printers and multifunction printers (MFPs). This application facilitates an array of functions designed to enhance the user experience, including straightforward access to setup guides, monitoring of machine status and toner levels, as well as supply ordering directly from a smart device.

Main Features:

• Easy Printer or MFP Setup Guide:
  • Offers step-by-step instructions from the initial unboxing to loading paper and installing toner or ink, ensuring the device is ready for use.
• Network Setting Guide:
  • Provides detailed instructions for connecting your printer or MFP to a network.
  • Automatically searches for the printer or MFP to facilitate registration within the RICOH Support Station App (note that both the smart device and printer must be on the same network).
• Printer Driver Installation Guide:
  • Directs users to a website for downloading the necessary printer drivers for their PC.
• Printing Options:
  • Enables printing of documents and photos saved on the device or cloud services such as OneDrive, Dropbox, Google Drive, or Box.
• Scanning Capabilities:
  • Allows users to save scanned documents and photos directly to their devices.
  • Facilitates sharing of scanned materials with other applications.
• Status Monitoring:
  • Provides insights into printer or MFP status, including remaining toner levels.
  • Issues notifications when toner is low, prompting the user to consider replacement options.
• Supply Ordering Guide:
  • Guides users through the process of ordering replacement toner directly from a designated page (pre-registration may be required; availability might differ by region).
• Troubleshooting Resources:
  • Links users to FAQs or operating manuals specific to their registered printer or MFP.

Supported Languages: English, French, German, Italian, Spanish, Dutch, Japanese

For further details, please refer to the following URL: RICOH Support Station